We offer free standard shipping Australia-wide on selected products depending on their weight and destination. Shipping details can be viewed at checkout.

Orders are typically dispatched within 1–2 business days. Delivery times vary depending on your location:

Metro areas: 2–5 business days

Regional areas: 5–8 business days

We’ll send tracking info as soon as your order is on the way.

We accept Visa, Mastercard, PayPal, Afterpay, and other secure payment options for your convenience and safety.

Absolutely. We offer easy 14-day returns on eligible items. The product must be unused, in original packaging, and in resellable condition.
For hygiene reasons, some items (e.g. certain supports or wellness products) may not be returnable.

👉 See our Returns & Refunds Policy for full details.

Each product page includes helpful descriptions and tips. You can also check out our health advice articles or reach out to our friendly team for guidance anytime!

Yes, we are 100% Australian owned and operated — proudly supporting Aussie customers with reliable health supplies and excellent service.

Definitely. Our support team is happy to help!
Reach out via our Contact Us page or email us at info@healthshopdirect.com.au and we’ll get back to you as quickly as possible.